TERMS AND CONDITIONS
TERMS AND CONDITIONS OF USE
Last updated: 11 September 2025
OVERVIEW
These Terms and Conditions ("Terms") constitute a legally binding agreement between the user ("you" or "your") and Draftlo ("Draftlo", "we", "us" or "our"), governing your access to and use of our website, mobile applications, digital interfaces, and any related content, tools, features or services (collectively, the "Platform").
The Terms constitute an electronic record within the meaning of the Information Technology Act, 2000 ("IT Act") and are generated by a computer system without any physical or digital signatures. These Terms are published in accordance with the provisions of Section 4 of the IT Act, which grants legal recognition to electronic records.
By accessing, using, registering for, or transacting through the platform, each user acknowledges and agrees to be bound by the Terms. Such acceptance shall constitute a legally binding agreement between the user and the service provider, enforceable under applicable law. The user's continued access or use shall be deemed to constitute acceptance of the prevailing Terms, including any modifications made thereto from time to time. If you do not agree with any of the provisions herein, we request you to immediately discontinue use of the Platform. The Terms governing the use of the services may be amended, updated, or modified from time to time at the sole discretion of the service provider. The version of the Terms that shall be applicable to a user shall be the version in force at the time the user places an order or creates an account, as the case may be. It shall be the sole responsibility of the user to review and remain informed of the applicable version of the Terms. Continued use of the services shall be deemed to constitute acceptance of the amended Terms.
SERVICES
Draftlo operates solely as a provider of document drafts and templates for general informational purposes. Draftlo is not a law firm and does not provide legal representation, legal services, or legal advice of any kind. The drafts and materials made available through Draftlo are not a substitute for professional legal advice. Users are advised to consult a qualified lawyer before relying on, executing, or finalizing any draft generated or obtained through Draftlo.
By accessing the website, browsing, creating an account, or completing a purchase, the user agrees to be bound by the Terms governing the use of the website and all transactions conducted herein.
All services listed on the website, along with their prices and features, are subject to change without prior notice. Draftlo reserves the right to modify or discontinue any service, temporarily or permanently, at any time and in any location, without liability. Prices displayed are indicative and may vary based on promotional offers, stock availability, or regional factors.
Draftlo endeavors to provide the most accurate and up-to-date information regarding services, pricing, and descriptions. However, typographical errors, inaccuracies, or omissions may occasionally occur. In the event that any service information or pricing is incorrect due to an error, Draftlo reserves the right to correct such errors and cancel any affected orders, even if the order has been confirmed and payment has been processed. You will be informed of such cancellation and any amounts paid will be refunded accordingly.
ELIGIBILITY
You must be competent to contract under applicable law. By using the Platform, you affirm that you are at least 18 years old or have attained the age of majority in your jurisdiction and possess the legal right and capacity to enter into these Terms.
ACCOUNT REGISTRATION AND RESPONSIBILITY
To access certain features, services, or make purchases through the website, you may be required to create an account. By registering, you agree to provide accurate, current, and complete information about yourself, including your name, contact details, billing address, and any other information as requested. You further agree to keep this information updated at all times to ensure its accuracy and completeness. Failure to do so may result in suspension or termination of your account and/or your ability to access certain features of the website.
You agree to receive SMSes, emails and other messages from Draftlo to facilitate the registration of your account on the Platform. SMSes, emails and other messages may also be sent by Draftlo.
You are solely responsible for maintaining the confidentiality, integrity, and security of your account login credentials, including your username and password. You agree not to share your credentials with any third party and to take reasonable precautions to prevent unauthorized access. All activities that occur under your account, whether authorized by you or not, will be deemed your actions, and you shall be responsible for any resulting consequences, including financial transactions.
Draftlo shall not be liable for any loss, damage, or liability arising from unauthorized access to or use of your account, including any purchase made or data altered by a third party. You must immediately notify Draftlo at support@draftlo.com upon becoming aware of any actual or suspected breach of security, unauthorized use of your account, or compromise of your login credentials. Draftlo may, at its sole discretion, suspend or terminate access to your account and take any necessary remedial actions to protect the security of the platform and other users.
LICENSE AND USE THE PLATFORM
Subject to your compliance with these Terms, Draftlo grants you a limited, non-exclusive, revocable, non-sublicensable, and non-transferable license to access and use the website, mobile application, and related services (collectively, the "Platform") solely for your personal, non-commercial, and lawful use. This license is granted for the sole purpose of enabling you to browse, evaluate, and purchase services offered by Draftlo, and does not convey any rights of ownership or commercial exploitation of any kind.
Draftlo may suspend or terminate this license at any time without notice if you are found to be in violation of these Terms, or if your use poses a security risk, violates applicable law, or is otherwise harmful to the interests of Draftlo or its users.
You agree that you shall not, directly or indirectly:
Modify, reverse engineer, decompile, or disassemble any portion of the Platform, or attempt to discover the source code or underlying ideas, algorithms, or structure of the Platform, except to the limited extent expressly permitted under applicable law notwithstanding this restriction;
Use any automated system, including without limitation "robots," "spiders," "offline readers," scripts, bots, or other data scraping tools or similar technologies, to access, acquire, copy, or monitor any part of the Platform, or engage in any activity that imposes or may impose an unreasonable or disproportionately large load on the Platform's infrastructure;
Bypass, disable, or interfere with any security-related features or restrictions of the Platform, including those that prevent or limit the use, reproduction, or redistribution of content;
Remove, alter, obscure, or tamper with any proprietary notices, disclaimers, intellectual property markings, or legal labels displayed on or embedded within the Platform or any materials downloaded therefrom;
Use the Platform for any unlawful, fraudulent, or harmful purpose, or in a manner that infringes or misappropriates the rights of any third party, including intellectual property rights, privacy rights, or contractual rights.
INTELLECTUAL PROPERTY
All content made available on or through the Platform including but not limited to text, designs, layouts, graphics, images, logos, trademarks, service marks, icons, audio clips, video materials, data compilations, software, source code, and any other materials or content ("Content") is the exclusive property of Draftlo or its licensors, partners, or content providers. Such Content is protected by applicable intellectual property laws, including but not limited to the Copyright Act, 1957, the Trademarks Act, 1999, and international treaties. Unauthorized use of the Content may violate copyright, trademark, and other applicable laws, and may give rise to civil and/or criminal liability.
The trademarks, logos, and service marks displayed on the Platform are registered and/or unregistered marks owned or lawfully licensed by Draftlo. Nothing in these Terms or on the Platform shall be construed as granting any license or right to use any trademark, logo, or service mark without the prior written permission of Draftlo or the applicable rights holder.
You acknowledge and agree that, unless expressly permitted in writing by Draftlo:
You shall not reproduce, duplicate, copy, republish, upload, transmit, distribute, post, publicly display, perform, encode, translate, sell, license, or otherwise exploit any portion of the Platform or the Content, in whole or in part, for any commercial purpose whatsoever;
You shall not use, frame, or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, layout, or form) of Draftlo without express written consent;
You shall not use any meta tags or other "hidden text" utilizing Draftlo's name or trademarks without prior written authorization;
You shall not create any derivative works from or based on the Content or the Platform, nor use any part of the Platform or Content in a manner that misrepresents your relationship with Draftlo.
Draftlo reserves all rights not expressly granted herein. Any unauthorized use of the Platform or its Content shall constitute a breach of these Terms and may result in termination of your access, in addition to potential legal action.
USER OBLIGATIONS AND CONDUCT
You agree to use the Platform only for lawful purposes and in strict accordance with these Terms and all applicable local, state, national, and international laws and regulations. You shall not use the Platform in any manner that is unlawful, unethical, fraudulent, or otherwise prohibited by these Terms.
The Platform may allow you to post, upload, submit, or otherwise share content such as service reviews, comments, feedback, images, suggestions, testimonials, or other materials ("User Submissions"). You acknowledge that any User Submission you provide is submitted voluntarily and at your own risk, and that you bear full responsibility for its accuracy, legality, and appropriateness.
By submitting any User Submission, you grant Draftlo a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, publicly perform, and otherwise exploit such User Submission in any media, format, or platform, whether now known or hereafter developed, for any purpose, including but not limited to marketing, promotional, commercial, and internal business purposes. You also waive any moral rights you may have in connection with such User Submissions to the extent permitted by applicable law.
Draftlo is under no obligation to review, monitor, publish, or retain any User Submission, and reserves the right to refuse, remove, or edit any User Submission at any time and for any reason, without prior notice. Draftlo also reserves the right to moderate content to ensure compliance with these Terms and applicable law.
User Submissions are not confidential. You acknowledge and agree that your submissions may be visible to other users of the Platform and, depending on the nature of the content, to the public at large. Please do not submit any content or information you wish to keep confidential.
You further agree not to post, upload, submit, transmit, share, or otherwise make available through the Platform any material or content that:
Is unlawful, fraudulent, defamatory, abusive, libelous, obscene, pornographic, vulgar, offensive, harassing, threatening, or invasive of another's privacy or publicity rights, or otherwise objectionable or inappropriate as determined by Draftlo in its sole discretion;
Infringes or misappropriates any third-party intellectual property rights, including but not limited to copyrights, trademarks, trade secrets, patents, moral rights, or proprietary rights of any person or entity.
Contains or transmits viruses, Trojan horses, worms, spyware, ransomware, time bombs, corrupted files, or any other malicious code or programs designed to disrupt, damage, impair, or limit the functionality of any software, hardware, or telecommunications equipment.
Violates any contractual or legal obligations, including non-disclosure agreements or confidentiality obligations owed to a third party
Impersonates any individual or entity, or otherwise misrepresents your identity or affiliation with any person or organization
Interferes with or disrupts the operation or security of the Platform, servers, or networks connected to the Platform, or circumvents any access controls, usage restrictions, or security measures implemented by Draftlo.
Draftlo reserves the right (but is not obligated) to monitor, review, remove, or disable access to any content or user activity that it reasonably believes violates these Terms or applicable law. Violation of this clause may result in immediate suspension or termination of your account, restriction of your access to the Platform, and potential legal consequences under civil or criminal law.
By making a User Submission, you represent and warrant that:
You own or have the necessary licenses, rights, consents, and permissions to submit the content and to grant the rights described above;
Your submission does not infringe or violate the rights of any third party;
You will indemnify and hold harmless Draftlo from any claims arising from your submissions.
PAYMENT METHODS AND ORDER RESTRICTIONS
Draftlo accepts payments for purchases made through the Platform via RBI approved payment aggregators who accept the following payment methods, including but not limited to:
Credit and debit cards (Visa, MasterCard, RuPay, etc.);
UPI (Unified Payments Interface);
Net banking;
Wallets and payment gateways (e.g., Razorpay, Paytm, PhonePe, etc.);
The availability of specific payment methods may vary depending on your location, order value, and other factors. Draftlo is not responsible in case any payment method is added or removed without prior notice.
All payments are subject to authorization, validation, and security checks by the relevant payment provider. Draftlo is not responsible for any delays or failures in payment processing caused by third-party services.
THIRD-PARTY SERVICES AND LINKS
The Platform may contain links, references, or integrations to third-party websites, applications, products, or services ("Third-Party Services"). These are provided solely for your convenience and do not constitute or imply any endorsement, sponsorship, or recommendation by Draftlo of such third-party websites or their operators, content, offerings, or services.
Draftlo does not own, operate, control, or monitor the content, availability, accuracy, legality, or practices of any Third-Party Services. You acknowledge and agree that:
Draftlo makes no representations or warranties regarding the content, functionality, or practices of such Third-Party Services.
The inclusion of any link or reference does not imply Draftlo's endorsement, approval, or affiliation with the third party or its offerings.
Access to or use of any Third-Party Services is entirely at your own risk, and you are solely responsible for reviewing and complying with the applicable terms and privacy policies of those third parties.
Draftlo shall not be responsible or liable, directly or indirectly, for any damage, loss, harm, or inconvenience caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available through any Third-Party Services. This includes any transaction you enter into with third parties or any data you may share while using such services.
DISCLAIMERS AND WARRANTIES
The Platform, including all content, features, materials, functionality, tools, and services made available through it, is provided to you strictly on an "AS IS" and "AS AVAILABLE" basis, without any representations, guarantees, or warranties of any kind, whether express, implied, or statutory.
Draftlo makes no warranties or representations regarding the legal sufficiency, enforceability, or suitability of any draft for a particular purpose.
To the fullest extent permitted by applicable law, Draftlo disclaims all warranties, whether express or implied, including but not limited to:
Warranties of merchantability;
Warranties of fitness for a particular purpose;
Warranties of title or non-infringement;
Warranties arising from the course of dealing, usage, or trade practice.
Draftlo makes no representation or warranty that the Platform or the Content will meet your requirements or expectations, or that the results obtained from using the Platform will be accurate, reliable, or suitable for your specific needs.
While Draftlo endeavors to maintain the availability, security, and performance of the Platform, it does not warrant that access to the Platform will be uninterrupted, timely, secure, or error-free. The Platform may be subject to delays, service interruptions, downtime, maintenance activities, or technical issues beyond Draftlo's control.
You acknowledge and agree that:
Temporary unavailability of the Platform may occur without prior notice;
The Platform may contain bugs, errors, or inaccuracies;
Draftlo shall not be responsible for any data loss, corruption, or system failures resulting from your use of the Platform.
The Platform may rely on third-party infrastructure, hosting services, or content delivery networks. Draftlo shall not be liable for any issues or disruptions caused by third-party failures or delays.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Draftlo and its affiliates, officers, directors, employees, agents, licensors, and service providers shall not be liable for any losses or damages of any kind, under any legal theory (whether in contract, tort, negligence, strict liability, or otherwise), arising out of or in connection with your use of, or inability to use, the Platform, its Content, services, or any linked third-party services.
This includes, without limitation, liability for:
Any indirect, incidental, consequential, exemplary, punitive, or special damages, including but not limited to damages for loss of business, loss of opportunity, loss of use, business interruption, or loss of anticipated savings, even if Draftlo has been advised of the possibility of such damages.
Loss or corruption of data, or loss of revenue, income, profits, goodwill, or reputation, whether arising directly or indirectly, and regardless of whether such loss was foreseeable or not.
Any damage caused by viruses, malware, denial-of-service attacks, or other technologically harmful material that may infect your computer equipment, mobile devices, software, data, or other proprietary material as a result of your use of the Platform or any content downloaded from or linked through it.
In no event shall the total aggregate liability of Draftlo, for all claims arising under or in connection with your use of the Platform, exceed the amount you may have paid (if any) to Draftlo for the service(s) in question during the six (6) months immediately preceding the event giving rise to such liability.
Some jurisdictions do not allow certain exclusions or limitations of liability. In such cases, the above exclusions shall apply to the maximum extent permitted by applicable law.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Draftlo, its affiliates, subsidiaries, group companies, officers, directors, employees, agents, representatives, partners, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, demands, causes of action, liabilities, damages, losses, judgments, penalties, fines, costs, and expenses (including without limitation reasonable attorneys' and legal fees) arising out of or relating to:
Any use of the Platform, its features, content, or services by you or any person using your account that is unlawful, negligent, unauthorized, fraudulent, or otherwise in violation of these Terms;
Any actual or alleged breach by you of these Terms, including any representations, warranties, or obligations set forth herein;
Your violation of any applicable laws, regulations, or third-party rights, including but not limited to intellectual property rights, privacy rights, publicity rights, contractual rights, or any claims arising from user-generated content submitted by you;
Any harm caused by your acts or omissions to other users of the Platform, to third parties, or to the operation, integrity, or security of the Platform itself.
Draftlo reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to fully cooperate with Draftlo in asserting any available defenses and in the resolution of such matters.
This indemnification obligation will survive termination of your use of the Platform and/or these Terms.
USE OUTSIDE INDIA
The Platform is controlled, operated, and administered by Draftlo from its offices within the Republic of India. While the Platform may be accessible in other countries, Draftlo makes no representation that the Platform or its Content is appropriate or available for use outside India.
If you access or use the Platform from a location outside India, you do so at your own initiative and risk. You are solely responsible for compliance with all applicable local laws, regulations, and restrictions in the jurisdiction from which you access the Platform.
By using the Platform, you consent to the processing of your data in accordance with Indian laws and regulations, regardless of your location.
CANCELLATIONS AND REFUNDS
Our cancellations and refunds are governed by a separate policy. Please refer to the same.
TERMINATION
Draftlo reserves the right, in its sole discretion, to suspend, restrict, or terminate your access to, or use of, the Platform (or any part thereof), at any time and for any reason, including but not limited to:
Breach or suspected breach of these Terms;
Violation of applicable law or third-party rights;
Conduct that Draftlo, in its sole judgment, believes is harmful to the interests of the Platform, other users, or Draftlo's brand or operations;
Prolonged periods of inactivity on your account;
Requests by law enforcement or other government agencies.
Termination may occur with or without prior notice and with or without cause. Draftlo shall not be liable to you or any third party for any such suspension or termination, including any loss of data, account access, or ability to place or receive orders.
Upon termination of your account or access:
Your right to use the Platform shall immediately cease;
Draftlo may delete or deactivate your account and all associated data, subject to applicable data retention and privacy laws;
You remain responsible for any outstanding obligations or liabilities incurred prior to termination.
Notwithstanding termination, any provision of these Terms that by its nature is intended to survive shall survive indefinitely. These include but are not limited to:
Intellectual Property Rights;
Disclaimers;
Limitation of Liability;
Indemnification;
Governing Law and Dispute Resolution.
GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, India.
MODIFICATIONS TO THE TERMS
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. Your continued use of the Platform following any such change constitutes your agreement to the updated Terms.
CONTACT INFORMATION
For any queries regarding these Terms, please contact us at:
Email: support@draftlo.com