Terms and Conditions-TalkTech
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This document is a Conversational Therapy Terms and Conditions template designed for platforms offering talk therapy, loneliness services, and social interaction services.
Key Features
- Third-party service provider model with independent advisors/therapists providing services through the platform
- Multiple communication channels supporting text, voice, and video interactions
- Entertainment/advisory disclaimers emphasizing services are not professional medical/psychiatric treatment
- Strict content prohibitions with detailed clauses against sexual content, hate speech, harassment, and violence
- Recording and monitoring provisions for safety, compliance, and quality assurance purposes
- DND override consent for service-related communications despite Do Not Disturb registrations
- Crisis intervention disclaimers clarifying the platform is not for suicide prevention or emergency mental health support
- Enhanced user protection through comprehensive content moderation and reporting mechanisms
Ideal for: Online therapy platforms, Loneliness conversational services, Peer support platforms, Mental wellness apps, Services connecting users with counselors, advisors, or conversation partners for emotional support or guidance
Note: Requires careful customization of service descriptions, provider qualifications, and jurisdiction details before implementation, particularly given the sensitive nature of mental health and loneliness services.
Key Differentiator: Unlike standard service terms, this template specifically addresses the sensitive nature of conversational therapy with robust safety provisions, content restrictions, and clear disclaimers about the limitations of non-professional therapeutic services
Table of Contents
- Services
- Eligibility
- ...
- Governing Law and Jurisdiction
- Contact Information
Disclaimer: This agreement does not constitute legal advice or legal services of any kind. This is merely a first draft provided for your ease. Please consult a lawyer before you finalise the draft.